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djakaridja-dioub
Level 1

How to upgrade from essential to plus ?

 
3 Comments 3
MaryLurleenM
Moderator

How to upgrade from essential to plus ?

Hello there, djakaridja-dioub,

 

Upgrading your QuickBooks Online subscription to Plus only takes a few steps:

  1. Click the Gear icon.
  2. Select Account and Settings.
  3. Select the Billing & Subscription menu.
  4. In the QuickBooks Online section, select Upgrade
  5. Select Plus, and click Upgrade.
  6. Confirm your payment information and select Save.

Let me know if you have other questions.

djakaridja-dioub
Level 1

How to upgrade from essential to plus ?

Hi,

 

Under account & settings there is no billing & subscription 

 

BR // Djakaridja

Charies_M
Moderator

How to upgrade from essential to plus ?

Thanks for coming back, djakaridja-dioub.

 

It’s possible that this is web page cache issue since you're unable to see the Billing & Subscription tab in QuickBooks Online (QBO). To verify this, we can try using your browser's incognito. This feature doesn't use the existing cache files, which makes it a good place to know if there's an issue with the browser.

 

You can use the following keyboard shortcuts for your reference:

 

  • Google Chrome: press CTRL  + Shift + N
  • Mozilla Firefox: press CTRL  + Shift + P
  • Safari: press Command + Shift + N

Then, try following the steps again on how to upgrade your QuickBooks Online. I've got some screenshots below for your visual guide:

 

 

 

If you're able to upgrade successfully using the incognito feature, I suggest you go back to your main browser, and then clear the cache. This step resolves most browser-related issues. Alternatively, you can use other supported browser.

 

You know where to find me if you need help with anything QuickBooks. I'm always happy to assist. Stay safe and have a great day ahead!

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