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Join nowHi there, @jackieann09.
Thank you for reaching out to the Community. The error 1711, an error occurred while writing installation information to disk. Check to make sure enough disk space is available when installing updates. It can also be caused by windows system files damage.
To fix the error, I'll show you how:
Advanced Computer User Solution (manual restore)
Once done, restarts the computer when the restoration is finished.
Let me know how it goes by clicking the Reply button below if there's anything else I can do for you, I'm always here to help. Have a great day!
I have a new computer and I have added memory. I still get a 1711 error.
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