I have installed the Quickbooks 2017 Pro trial version and almost immediately run into a brick wall with bugs.
When I open the software I get a screen with an error message stating "This page can't be displayed" which I can not do anything from. I have to go into task manager to force close quickbooks.
This happened before I loaded a company file but after it installed updates to quickbooks. To get rid of this mess I have to fully uninstall quickbooks and delete all the quickbooks folders in program files, etc. After installing the software again and updating quickbooks I get the same window with the same error.
Solved! Go to Solution.
I have no idea what is causing the issue, I have 2017 installed on a win7 machine with no issues
I do wonder though if you are using win10, have you enabled IE? As I understand it QB2017 will not work with the edge browser
check to see
Right-click the Windows menu icon and select Programs and Features
On the left, click Turn Windows features on or off.
In the list of check boxes, check Internet Explorer 11 and click OK
When prompted, restart your PC.
I called QB customer service and they remoted into my computer and fixed it. The number is [removed] I tried to watch what they did to post here, but I couldn't keep up! Something about deleting and restoring the entitlement client.
It could be that the Internet Explorer settings were not configured for QuickBooks Desktop. Here's an article on how to resolve this message:
Let me know how it goes.