cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

I am getting error message 102 "temporary connection problem" and haven't been able to download bank transactions.

 
1 Comment
Highlighted
Moderator

I am getting error message 102 "temporary connection problem" and haven't been able to download bank transactions.

Thank you for providing me the exact bank error, scott-hellrung.

 

I’ll share to you the details about the error 102 and its resolution.

 

This error typically means your bank’s website is going through maintenance or there is a server issue with the data transfer between us and the bank’s website.

 

To fix this, let's log into your bank's website using the URL the financial institution has provided for Online Banking.

 

Here's how to get the bank's URL:

  1. Select Banking on the left pane, then click Add account.
  2. Search the name of your financial institution.
  3. Click the link for the bank's website.

Once you’ve opened the bank's website, make sure you can access the accounts. Then, confirm that you can see the account summary, account history, and account details without any errors.

 

It's also a good idea to look for a message, notification, or alert from your bank indicating that something isn't working as it should be.

 

Alternatively, update your account in QuickBooks Online.

 

Here’s how:

  1. Select Banking on the left pane.
  2. On the Banking page, select Update.
  3. If you still can’t connect, please wait 2 or 3 hours and try again.

Check out these articles for more troubleshooting steps:

Let me know the results after trying the steps above. I'm here to give you additional assistance if you need anything else. Have a good one.image.png

Need to get in touch?

Contact us