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Hi there, dcauto642.
Can you tell us what happens when you logging in to your company file? If you're getting a password issue, let's use the The QuickBooks Password Reset Tool to remove the existing one. Here's how:
Once done, it'll ask you to create a new password before you can log back in to your company file.
If you're not getting a password-related error, please follow the steps in these articles to resolve the issue:
Keep us posted if you still need more help with this. The Community is always here for you.