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I am trying to add checking accounts from the same bank but it is getting an error message saying I need to add a bank that doesn't already have a connection.

 
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QuickBooks Team

I am trying to add checking accounts from the same bank but it is getting an error message saying I need to add a bank that doesn't already have a connection.

Hello there, @mackenzieannryan.

 

At this time, adding a checking account in the same bank is unavailable in QuickBooks Online (QBO).

 

In the meantime, you'll need to disconnect the old account and connect the new account.

 

To disconnect the account:

  1. Go to Banking on the left pane, then select Banking at the top.
  2. Choose the account you want to detach, and then click Edit (pencil icon).
  3. Click Edit account info.
  4. In the Account window, check the box next to Disconnect this account on save.
  5. Hit Save and Close.

For more details please check out this article about Disconnect or delete an account from the Downloaded Transactions page.

 

To connect the account:

  1. Select Banking on the left pane.
  2. Click the Connect account.
  3. Search your bank, then select Continue.
  4. Enter bank login credentials.
  5. Follow onscreen instruction, then Connect.

Check out this article to learn more: Connect bank and credit card accounts to QuickBooks Online.

 

 Just know I'm only a post away if you have any other questions. Have a good day!

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