cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 2

I can not reply to online replies to my questions. I'm getting and error "fix highlighted errors and try again" there are no highlighted errors. Just trying to reply

 
1 Comment
Highlighted
QuickBooks Team

I can not reply to online replies to my questions. I'm getting and error "fix highlighted errors and try again" there are no highlighted errors. Just trying to reply

Hi there, @janettx.

 

Thank you for reaching out to the Community. I'd be glad to lend a hand with the error message you're receiving.

 

The error message you're receiving seems like a browse-related issue. You may want to try clearing the cache and cookies. The cache collects older data, which can potentially cause performance errors within the system. Clearing it will allow you to work with a clean slate, and you'll be able to post questions through a specific browser.

 

This article offers detailed instructions on how to clear your browser's cache: How do I clear my browser cache and temporary Internet files?

 

Let me know how things go after trying the information provided. I'm always here if you need any additional assistance.

 

Need to get in touch?

Contact us