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Welcome to the Community forum, brittnyg1908.
It appears that you've downloaded the other QuickBooks app instead of QuickBooks Self-Employed (QBSE) app.
To ensure you'd abe to access your QBSE account, make sure you download the correct app. You can install the app using the links below based on the device you're using:
Once done, access your account and make sure to log in using your QBSE login credentials when you sign up for the service.
For future reference, I'm attaching some articles that you may find helpful:
If there's anything else I can do for you, let me know by commenting below. You can always count on me. Have a wonderful day!