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Level 1

I have 5 seats and need to download a new seat. How?

I have 5 seats on QB 18 online and have not been able to download any.  Partly my fault.  Need advice for new QB expert who is working with us now.  Need also to upload current files in QB 11, desktop.  Help?

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I have 5 seats and need to download a new seat. How?

Let's get you to the right support that can help you with this, civitainstitute.


To add more users to your QuickBooks, it would be best to get in touch with our Customer Care Team. They can also help you upload your files from the 2011 version of QuickBooks to the one you currently have.


Here's how to get their contact number:

  1. Go to this website
  2. Select QuickBooks Desktop, and then select your version.
  3. Click the QuickBooks Setup & Navigation topic.
  4. Click the File Setup & Management sub-topic.
  5. Scroll down and click the Get Phone Number button.

Don't hesitate to reach out to me again if you have more questions.

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