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mschroeder
Level 1

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

The description of error OL209 onscreen indicates the problem is "unable to read a response.  The response may not have been returned or there may have been inadequate disk space or a disk error when saving the response to a temporary file."

I have checked my disk space (150GB available) and no disk errors in place.  Not sure how to clear the error and support information available is limited with no suggested resolution.

Thanks in advance for any help!

Solved
Best answer December 10, 2018

Best Answers
mschroeder
Level 1

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

The issue was a problem with my bank which has now been resolved.  Thanks for the trouble shooting instructions.

View solution in original post

6 Comments
IntuitJonahMae
Level 2

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

Hello mschroeder, 

Let's get you back on track.

This error can be caused by a number of triggers, that's why Intuit recommends more than one solution for this problem. Here's an article with possible scenarios and their corresponding fixes that you can follow to resolve this issue:https://community.intuit.com/articles/1020449

Let us know how it goes.
All the best to you!

mschroeder
Level 1

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

The issue was a problem with my bank which has now been resolved.  Thanks for the trouble shooting instructions.

View solution in original post

Brian_T
Level 1

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

Tori B
QuickBooks Team

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

Hey there, @Brian_T

 

Thanks for following the thread. 

 

I've found the link that was provided above that you can use. Just copy and paste it into your browser, or you can click on it. 

 

https://quickbooks.intuit.com/learn-support/en-us/bank-feeds/fix-ol-and-olsu-bank-feeds-errors-in-qu...

 

If you have additional questions or concerns, please let me know. I'll be here every step of the way. You can always reach out to the Community or me anytime you need assistance. Take care! 

 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"

 

 

 

 

lcwong
Level 1

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

Hello. I was previously able to download transaction from BBVA bank a few month ago.

 

OL-209 error occurred and unable to complete download. 

Internet is working fine and plenty of space in the hard drive of the computer.

 

Please advise.


Thank you 

 

Laurence 

CharleneMae_F
QuickBooks Team

I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

Thanks for joining us here, @lcwong.

 

There are several factors that cause the OL -209 bank feeds error to occur. This may be due to one of these:
  • There’s a problem with your bank
  • You’re using an unsupported version of QuickBooks
  • You’re using an outdated version of Internet Explorer
  • The file from your bank isn’t compatible with QuickBooks
  • There’s a problem with one or more bank accounts in your company file

 

Check out these guidelines to fix the OL -209 in your Bank feeds:

 

 If you get the same error, you'll want to proceed to the troubleshooting steps to resolve this. Check out this article and perform the steps provided: Fix OL Bank Feeds errors in QuickBooks Desktop.

 

Though, if the error still occurs, I'd recommend contacting our Customer Support team. This way, they'll be able to further check the root cause of the error in your Bank Feeds.

 

I'm always here to assist you, lcwong. Your success with QuickBooks is our top priority.

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