I have encountered an OL209 error when attempting to download transactions from my bank. How can I resolve this error?

Hello mschroeder, 

Let's get you back on track.

This error can be caused by a number of triggers, that's why Intuit recommends more than one solution for this problem. Here's an article with possible scenarios and their corresponding fixes that you can follow to resolve this issue:https://community.intuit.com/articles/1020449

Let us know how it goes.
All the best to you!

The link https://community.intuit.com/articles/1020449 is dead.

Hey there, @Brian_T. 

Thanks for following the thread. 

I've found the link that was provided above that you can use. Just copy and paste it into your browser, or you can click on it. 

https://quickbooks.intuit.com/learn-support/en-us/bank-feeds/fix-ol-and-olsu-bank-feeds-errors-in-qu...

If you have additional questions or concerns, please let me know. I'll be here every step of the way. You can always reach out to the Community or me anytime you need assistance. Take care! 

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Hello. I was previously able to download transaction from BBVA bank a few month ago.

OL-209 error occurred and unable to complete download. 

Internet is working fine and plenty of space in the hard drive of the computer.

Please advise.

Thank you 

Laurence 

Thanks for joining us here, @lcwong.

• There’s a problem with your bank
• You’re using an unsupported version of QuickBooks
• You’re using an outdated version of Internet Explorer
• The file from your bank isn’t compatible with QuickBooks
• There’s a problem with one or more bank accounts in your company file

Check out these guidelines to fix the OL -209 in your Bank feeds:

• Secure a back up copy of your file.
• Match pending downloaded transactions.
• Ensure you’re connected to the Internet, and your Windows firewall isn’t blocking your connection to QuickBooks.
• Make sure you can sign in to your bank’s website outside of QuickBooks, and you don’t have pending alerts.
• Let's ensure you’re using a supported version of QuickBooks. If not, update it to the latest release.
• Ensure that you have the latest version of Internet Explorer.
• Verify if you encounter the error in Bank Feeds Classic Mode. If not, this means the file from your bank works best in Classic Mode.

 If you get the same error, you'll want to proceed to the troubleshooting steps to resolve this. Check out this article and perform the steps provided: Fix OL Bank Feeds errors in QuickBooks Desktop.

Though, if the error still occurs, I'd recommend contacting our Customer Support team. This way, they'll be able to further check the root cause of the error in your Bank Feeds.

I'm always here to assist you, lcwong. Your success with QuickBooks is our top priority.