I have not been able to access M&T for days. Error 163. The bank says no problem at that end. Is anyone at Quicken working on this?
Hi there, djparker1981.
Let me help you in resolving the error 163.
We'll encounter this error if there's a problem with your banking details that causes connection issues between the bank and QuickBooks Online. As an initial troubleshooting step, you'll want to login to the M&T Bank website to see if there's a need to update on your banking info.
Then, you can use an incognito window and see if everything looks good from there. You may want to clear the cache in your internet browser since it can also cause issues.
If none of these works, you may reach out to our Support Team so they can investigate it further. Simply go to Help and enter Talk to a human.