Hello there, @allison5
I can see here a duplicate post, you can follow the steps provided by my colleague. Select the link below.
Please don't hesitate to leave a comment below if you have any follow-up questions. I'm always here to help. Have a great day!
This is not a duplicate post. I posted the same situation in the past which was corrected. yet, it's now happening again. Can you PLEASE fix this issue?
Thanks for getting back to us, @allison5.
This error indicates that QBO is unable to connect to your bank's website. Performing a manual update can refresh the connection between the two programs and help fetch new data.
If you continue to get the same result, please wait for 2 or 3 hours and then perform the same process.
For tips on how to manage the online banking connection, check out this article: Firm of the Future.
Please let me know if you require any additional information. I’m more than happy to help you. Have a good one.