Let me help share some information about the error 102 code when connecting with your bank. It's possible that your bank is undergoing maintenance or there is a server issue with the data transfer. This usually fixes itself within 24 hours.
You can check out this helpful article for more information: Error 102.
Here's how to resolve this error:
Go to the Banking tab.
On the Banking page, select Update.
If you still can't connect, please wait 2 or 3 hours and try again.
However, if you still see this error after 72 hours, please contact our Online Care Team so they can further isolate the issue in a secure environment.
I'm here anytime if you have other questions about connecting with your bank. I'm here to help however I can.