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Let's access your QuickBooks Online (QBO) using a private window to rule out any browser-related issue. But before we proceed, what specific error message are you getting.
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If it works, clear your browser's cache for the system to start fresh. You'll also want to use a different browser.
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Please let me know if you need further help. I'll make sure to help.
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It just says Error: 0
Hi there, aturner.
Thank you for following MariaSoledadG's steps. Let me provide an option for you.
At this point, I would recommend reaching out to our Support so they can check this further. They have additional tools to check your account. They can also process the payment for you.
Always visit us back here if you need more help with your subscription.