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Gerdie11
Level 1

I need help connecting to my bank. I've tried several times and I keep getting the same message : Something unexpected happened and we can’t connect to U.S. Bank.

 
2 Comments 2
Fiat Lux - ASIA
Level 15

I need help connecting to my bank. I've tried several times and I keep getting the same message : Something unexpected happened and we can’t connect to U.S. Bank.

Utilize the trial period of SlickConnect. If the same error persists, there is something wrong in your bank system.

https://www.moneythumb.com/?ref=110

 

AlexV
QuickBooks Team

I need help connecting to my bank. I've tried several times and I keep getting the same message : Something unexpected happened and we can’t connect to U.S. Bank.

Welcome back to QuickBooks Community, Gerdie11.

 

It's possible that the U.S. Bank is having system maintenance that's why you're unable to connect it. Any system issue can block the connection and prevent it from syncing. You'll want to check the bank's website or log in to your online banking account to check if there's a notification about this.

 

Also, make sure that you enter the correct login credentials. For the detailed steps, you can check these links on how to connect and categorizing the transactions:

Additionally, you can manually import transactions into QuickBooks Self-Employed if this error continues. All you need is a file from U.S. Bank that we can upload.

 

I'll be here if you need more help. Wishing you all the best!

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