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sara34
Level 1

I need help importing backup from desktop to laptop. The desktop is QB version Pro 2019 and the laptop is QB Pro 2013. My backup won't import...

 
1 Comment 1
AlexV
QuickBooks Team

I need help importing backup from desktop to laptop. The desktop is QB version Pro 2019 and the laptop is QB Pro 2013. My backup won't import...

Let me help you with your backup file, sara34.

 

The reason why your backup file doesn't work when restoring to QB Pro 2013 is because of the compatibility. We're unable to open the file from a higher version to lower ones. I suggest updating the version of QuickBooks on your laptop from 2013 to 2019. That way, the backup file from QB Pro 2019 will work on your laptop.

 

You can refer to this article if you need help in restoring a backup of your company file. Additionally, here's the link if you'll encounter backup company file issues.

 

I'll be right here if you have more questions. Have a great day!

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