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Level 1

I need help to see if my quick books just wen back to previous, as the update got stuck at 100% and then told me I might lose some information?

 
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QuickBooks Team

I need help to see if my quick books just wen back to previous, as the update got stuck at 100% and then told me I might lose some information?

Hi there, SESBMG.

 

I'll help you make sure your QuickBooks is on the latest update. Here's how:

 

  1. Open your company file and go to your Home page.
  2. Press the F2 or CTRL + 1 buttons in your keyboard.
  3. Maintenance release and product details are displayed in the top most part of the Product Information page.

Then, check if you have the latest available release for your version from these links:

Just in case you're getting an error message when updating, follow the steps in this article to resolve the issue: Fix error when updating Desktop or Payroll.

 

I'll be around if you need anything else. 

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