Hi there, @Mreyes.
If you're using QuickBooks Online (QBO) Advance and have backed up your files using an external app, then you can follow these steps to restore your data. Here's how:
- Sign in to the Online Backup and Restore app.
- Click Restore from the menu.
- Select New Restore.
- In the Company drop-down, click the company you want to overwrite and restore your accounting data.
- Select the Restore to drop-down, choose the specific time and date you want to restore to.
- Click Create Restore, then select Restore to confirm.
Please take note that if you made customers, vendors, or items inactive since your last backup, the restore won't reactivate them. They'll stay inactive.
However, if you're using a different subscription, then the option to restore your file to its previous point in time is unavailable. Although, you can still use the Audit log to trace the changes you've made earlier in your QuickBooks account. You can use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
For more information on how QuickBooks handles you backed up data files, you can check out these articles:
Let me know if you need anything else. I'll be around to help however I can. Keep safe.