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I used to be able to toggle from one page to another but now I can't. I've tried opening in a different browser to no avail. Please help!

 
1 Comment
QuickBooks Team

Re: I used to be able to toggle from one page to another but now I can't. I've tried opening in a...

Let me provide insights about the issue when opening a new page in QBO, bettyannsmith5.

 

I've checked the investigation status and it's still in progress. Our engineers are continuously working on getting this issue fixed. I'd recommend reaching out our Customer Care Support so you'll be added to our notification list. This way, you'll receive an update through email once the escalation is resolved.

 

Here's how:

  1. Click the Help icon in the upper right of the screen.
  2. Select Contact Us on the pop-up. 
  3. Enter what you're needing assistance with in the What can we help with? field and choose Let's talk
  4. Click Get a callback.
  5. Enter your contact information.
  6. Select Call me.​

I appreciate your patience on this. I'll make sure to give you updates regarding this issue and inform you once available.