cancel
Showing results for 
Search instead for 
Did you mean: 
meverett
Level 1

I would like to move QB online to my desktop version - can I get help

 
4 Comments 4
MorganB
Content Leader

I would like to move QB online to my desktop version - can I get help

Hey there, meverett.

 

Thanks for stopping by to visit the Community. It'd be my pleasure to help convert your QuickBooks Online account to the Desktop version.

 

Before you begin, it's necessary to note a few requirements:

  • You must be logged in as the Mater Administrator or Company Admin of the account.
  • You'll need to use Internet Explorer to complete the process.
  • ActiveX is needed to complete this as well.

I've got a great article for you that offers a detailed explanation to convert your Online account to Desktop. You can check it out here: https://quickbooks.intuit.com/learn-support/en-us/import-or-export-data-files/export-your-quickbooks....

 

That will do it. Please feel free to comment below if you have any other questions.

Marian465
Level 1

I would like to move QB online to my desktop version - can I get help

I am using Internet Explorer but when I click on the gear in QB online, it dissappears?

Marian465
Level 1

I would like to move QB online to my desktop version - can I get help

When i am in internet explorer and click on the gear in qb online it disappears

IamjuViel
QuickBooks Team

I would like to move QB online to my desktop version - can I get help

Hello, @Marian465.

 

We've been receiving reports about the issue with the gear icon disappearing or bringing up a blank menu in Internet Explorer. Currently, our Product Engineers are working on releasing a permanent resolution to this concern.

 

In the meantime, you can replace whatever follows /apps in the URL once you've logged into QuickBooks Online with /exportdata.

Looking forward to hear again from you if you have other questions about exporting your QuickBooks company file. I'm always here to help.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us