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russ4
Level 1

IE11 F1 chat has broken HTML/CSS that displays chat windows incorectly. Cannot resize outter window, chet box is in lower part of long tall outter windows.

Opening second inner window to enter debit card information was mostly clipped off on left side of outer window.  Only saw bottom 3 entry lines and had to scroll up for name, address, etc.  When finished entering debit card info outter window went blank and I could not scroll or resize outter windows.  Please switch to HTML5/CSS3 and support modern browsers (Firefox, Chrome, Edge, Safari)
2 Comments
russ4
Level 1

IE11 F1 chat has broken HTML/CSS that displays chat windows incorectly. Cannot resize outter window, chet box is in lower part of long tall outter windows.

Attached is IE11 output.

MaryJoyD
QuickBooks Team

IE11 F1 chat has broken HTML/CSS that displays chat windows incorectly. Cannot resize outter window, chet box is in lower part of long tall outter windows.

Thank you for sharing your feedback and for providing us a screenshot, @russ4

 

I’ll surely take note of your feedback about our chatbox when reaching out to our Customer Support. It’s also a great idea to have QuickBooks Desktop to support other browsers. But for now, the supported browser is Internet Explorer 11 (32-bit).

 

To keep posted with our newest updates and features, I recommend you to visit the QuickBooks Blog.

 

Stay in touch if you have other concerns by leaving a comment below. I'm always glad to help in any way I can.​ Have a great rest of the day.

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