cancel
Showing results for 
Search instead for 
Did you mean: 
jbarth2000
Level 1

Against my better judgment I upgraded to 2019 Desktop Pro. I use Intuit Online Payroll for Accountants. Now, when I export paychecks from the online payroll, I do so via IIF sense they stopped One-Click. Now, for 2019, when I import the IIF file, it automatically assigns check numbers in QB for these paychecks when I do the import, all of which are direct deposit, i.e. there are no check numbers. Does anyone know how to prevent the check numbers from automatically being entered on the upload? This doesn't make any sense. 

Solved
Best answer December 17, 2018

Best Answers
Anonymous
Not applicable

Yes, the changes in QB 2019 are destabilizing and buggy.  It seems no one tested it, or they don't care about the issues.

 

Still, you can work around this. See BRC - QuickBooks 2019 IIF Import Changes and Recommendations 

View solution in original post

11 Comments
Andreas
Level 2

Please let me know if you figure out this issue.  I just spent a half hour on the phone with Intuit online payroll and the lady told me it is a QB desktop issue and not a Intuit online payroll export issue.  I hate calling QB for desktop as it's usually a lengthy discussion just trying to get them to understand what you are saying. This was an issue years ago and I'm almost positive Intuit payroll figured out how to change the setting, but not this time.

Anonymous
Not applicable

Yes, the changes in QB 2019 are destabilizing and buggy.  It seems no one tested it, or they don't care about the issues.

 

Still, you can work around this. See BRC - QuickBooks 2019 IIF Import Changes and Recommendations 

View solution in original post

BucksCtyAcct
Level 2

Your write up (on your website) is excellent.

I work for a 3rd party software and this issue has been a nightmare...

Now I am worried that alternate import link will disappear... have any idea if QB is going to do that in the near (or far) future?

JessT
QuickBooks Team

I got a workaround for you, BucksCtyAcct.

 

If you or your friends have QuickBooks 2018, you can use it to import your IIF file with direct deposit transactions. Then, you'll want to back up your file and restore it to QuickBooks 2019. This is the workaround that I can suggest right now.

 

Currently, we haven't received an announcement from our engineers about this behavior, but we are willing to gather more data to help them investigate this further. I'd recommend contacting our phone or chat support. They can start a screen-sharing session and take screenshots of your company file.

  1. Press F1 to open the Help window.
  2. Click Contact us at the bottom part.
  3. Give a brief description of your issue and click Continue.
  4. Choose from Message an Agent or Talk to a Specialist.

If you have other questions, you can always go back to this thread.

Anonymous
Not applicable

@JessT 

RE: If you or your friends have QuickBooks 2018, you can use it to import your IIF file with direct deposit transactions.

 

While on one hand you're right in that QB 2018 is much better by default than QB 2019 at importing IIF files, due to the changes in 2019 that are lacking:

- If you follow our recommendations at BRC QuickBooks 2019 IIF Import Changes and Recommendations  then 2019 can be made to work as well as 2018.

- I don't see how you can know the poster's file exists in QB 2018 format.

- If it does, abandoning the 2019 file and the updates made to it just to import isn't practical.

kelbrown110
Level 1

I have been trying to import Deposits for the last two days. I used the template from the IIF kit. I am using 2019 pro and I keep getting a [ERROR] The record at (or starting at) this line could not be imported. Missing posting account. [3270] no matter what. I have included a sample of the structure

Catherine_B
QuickBooks Team

Hello there, kelbrown110.

 

It's possible that you're using an unsupported .IIF kit. We can use the improved IIF import in QuickBooks 2019 tool. It helps us identify if items were successfully imported or not. It also eliminates the possibility of importing bad data by scanning your file or errors. 

 

After performing these steps and the error persists, we can run the Verify and Rebuild Data tool to check for any data integrity issues. 

 

Please let me know how this worked on your end. 

kelbrown110
Level 1

I still cannot get this to load. Has anyone successfully imported Deposits using IIF files with QuickBooks 2019 Pro. We had no issues whatsoever in the previous version.

ChristieAnn
QuickBooks Team

Hi there, kelbrown110.

 

Thank you for posting here in the QuickBooks Community.

 

To sort the issue with importing deposits using IIF kit, I suggest contacting our Customer Support Team. They are the team who can confirm why you're getting an error and the Missing posting account. [3270].

 

Please refer to the steps provided by my other colleague @ JessT on how to reach our Support Team.

 

I'll be glad to help you if you have any other questions.​ Have a good day!​

kelbrown110
Level 1

Thanks, I will do that. It has been an exhausting effort:)

BucksCtyAcct
Level 2

@Anonymous wrote:

Yes, the changes in QB 2019 are destabilizing and buggy.  It seems no one tested it, or they don't care about the issues.

 

Still, you can work around this. See BRC - QuickBooks 2019 IIF Import Changes and Recommendations 


I've been using the "old" method for a few months now via the link in the import box, as you recommended. Works like a charm. Now we just have to worry if QuickBooks has plans to remove that option any time soon. 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us