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Install errors -6010,2

Upgrading to Desktop Pro 2019. Error -6010,2 on server after reinstall. In Services.msc   QuickBooksDB29 exists, but no Description, Status or Startup Type. Properties result system cannot find the file.  In Registry Editor, QuickBooksDB29 isn't looked for that I can see.
1 Comment
QuickBooks Team

Re: Install errors -6010,2

Hello there, A-L-H. 


This error usually occurs when the installed anti-virus programs is blocking QuickBooks. Here are a few troubleshooting steps to resolve this error: 

  1. Make sure that your anti-virus is on its latest update. 
  2. Then, restore qbdmgr.exe and qbdmgrN.exe from the virus quarantine (vault).
  3. Add an exception on your anti-virus software to prevent QuickBook Desktop Directory from being scanned. 
  4. Once done, repair QuickBooks Desktop. 

For more details, check out this article: Error -6094, 0 (6010, 2) An error occurred when QuickBooks tried to start the database.


Reach our to me if you need more help. Have a good one!