cancel
Showing results for 
Search instead for 
Did you mean: 
GS9
Level 2

Installation of Quickbooks Desktop Pro 2020

When the time comes, and I am ready to install the new Quickbooks Desktop 2020, I would need help over the phone, with that. I have the Quickbooks 2007 edition right now. I did not see a phone number on the QB support site, as to who to call for that. I read in other posts, that the migrating part should be done with the help of the Quickbooks team.  How would I go about setting that up, as in when to get together and actually do the install?
Also, when they say "migrating", is that the same as importing, meaning adding my QB 2007 data, to the new 2020 QB version?  
Thanks
GS9
4 Comments 4
KlentB
Moderator

Installation of Quickbooks Desktop Pro 2020

Hello there, GS9.

 

I'll share some insights about upgrading QuickBooks Desktop.

 

Your right, the migration process involves exporting and importing your company file. When we upgrade to QBDT 2020, we'll have to start updating your QuickBooks Desktop version and company file to the 2012 version, then 2016, and 2020 to avoid data compatibility issues.

 

You can download the trial versions through this link: Download QuickBooks Desktop. Once you're done downloading, we can now start installing them. At the same time, we'll also have to upgrade your company files after switching to a new version of QuickBooks Desktop. Then, we need to create a backup copy and restore it to the next one until you can restore and open it to QuickBooks 2020.

 

Thou, I'd still recommend getting in touch with our Customer Care Team to be guided in doing this process. We're unable to provide a contact number here since this is an open forum. We've also reduced our support hours to 6 A.M. - 6 P.M. PT Monday - Friday and some products will only have chat support due to COVID-19. Rest assured, we'll resume our normal hours as soon we get through with this situation.

 

Here's how to connect with us:
 

  1. Open QuickBooks.
  2. Select Help from the top menu bar.
  3. Go to QuickBooks Desktop Help.
  4. Click Contact Us.
  5. Enter "Upgrade QuickBooks Desktop 2007 to the new QuickBooks Desktop 2020 version" in the description field, then click Continue.
  6. Select Message an Agent.

You can use this article to be guided in installing the different QuickBooks versions.
 

I'll be right here to keep helping you have any other concerns or further questions about this topic. You can always tag me below.

Fiat Lux - ASIA
Level 15

Installation of Quickbooks Desktop Pro 2020

@GS9 

You won't be able to upgrade your data file in one big jump. Contact and ask Intuit Data Service to upgrade your file. Otherwise, you may purchase a 3rd party upgrade service. 

joebrand
Level 1

Installation of Quickbooks Desktop Pro 2020

my daughter purchased this progam last summ er. can i still install this over my existing program?
i don't have the id numbers, i have had this computer into best buy resently for repairs
te:Thanks
GS9


MaryLurleenM
Moderator

Installation of Quickbooks Desktop Pro 2020

You can install it anytime, joebrand.

 

However, you'll have to ready your product and license number:

  • If you bought QuickBooks directly from our website, you can find this info in the original purchase email.
  • If you purchased it from a retail store, look for the label in the original package.
  • If you lost your license or product number, we can help you recover them.

You can follow the detailed steps in this article to successfully install QuickBooks Desktop: Install QuickBooks Desktop.

 

I'll be here if you have other concerns or questions about QuickBooks.

Need to get in touch?

Contact us