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Anonymous
Not applicable

Installing to a network drive rather than C:\

Hello QB,

 

I am wondering if it is possible to install Quickbooks Desktop to a network drive rather than to the C:\ drive.

The reason being, we're in an environment where we push out server images based off a master image. So users will work on a company file and certain user settings they did will not stick the next day because the server reverts back to the master image and the settings are being saved to the C:\ drive (as far as I can tell).

The company file data itself saves because it's located on a network drive.

As an example, users will see popups and select not to see the popup again and that will work for the day, but the next day the popup is back -- or they apply payroll updates and have to do so again the next day.

Any guidance would be appreciated.

Thanks!

3 Comments
QuickBooks Team

Re: Installing to a network drive rather than C:\

Thanks for sharing on-point details about your concern, @Anonymous. 

 

The default QuickBooks company file location is C:\Users\Public\Documents\Intuit\QuickBooks\Company Files. Installing it to a network drive is likely the same as setting up multi-user network for the program.

 

If this is your first time to use the system, I'd first recommend checking these system requirements. This is to make sure your computer is compatible with the software. 

 

Then, you can install it by performing the steps below: 

 

  1. Download QuickBooks
  2. Select Yes to All, then choose Next.
  3. Click Next after agreeing to the Software License Agreement
  4. Type in your License and Product numbers, then choose Next.
  5. Select the appropriate installation type. 
  6. Choose where you'll be using QuickBooks. 
  7. Select either a new install location or choose Next to install to the default directory.
  8. Click Install, then select Open QuickBooks to get started.
  9. Activate QuickBooks

 

For more information, you can check out this helpful article: Install QuickBooks Desktop

 

Once done, you'll have to turn on hosting since the program uses a database file manager to communicate with the company file. Please make sure to use the Recommended mode so the company file is stored on the Host computer. 

 

It's important that one computer has to act as a Host since you're using a server to host your file. Here's how to turn it on: 

 

 

  1. Go to the File menu at the top. 
  2. Select Utilities.
  3. Choose Host Multi-User Access.
  4. Click Yes

 

Once turned on, you can proceed to the next steps through this helpful article: Set Up Multi-User Network. For more information on hosting your company data on a server network, you can go through this article: QuickBooks Desktop Hosting

 

The information above will guide you through in achieving your goal, @Anonymous.

 

If you need further assistance, please let me know. I'll be right here to help. 

Anonymous
Not applicable

Re: Installing to a network drive rather than C:\

Thanks for the response back.

 

I've installed QB in single user and multi-user mode before, but that's not the issue I am trying to resolve.

 

During the initial install of QB desktop, can it to done to a network drive rather than the C:\ drive?

 

The servers reboot nightly and revert back to the master image server, so any personal settings a user does do not stick because the C:\ drive gets reverted back to the master image's C:\ drive.

 

Users will see popups and select not to have them show again, and the next day they are back.

 

The company files themselves are fine -- they are saved to a network drive so it's not impacted by reboots.

QuickBooks Team

Re: Installing to a network drive rather than C:\

Thanks for getting back to us, @Anonymous.

 

Allow me to step in and provide additional information about the network drive in QuickBooks Desktop.

 

If you're trying to change the installation network drive in QuickBooks Desktop, you can change the folder permission to transfer the file but the location is still on the C:\ drive.

 

To do it, you can follow these steps below:

 

  1. To open the File Explorer, press Windows+E on your keyboard.
  2. Right-click the parent folder, then select properties.

You need to perform these steps for each folder on the list but not all folders may apply to each installation as they refer to a specific version of QuickBooks Desktop.

  • C:\Program Data\Intuit\Entitlement Client\v8
  • C:\Program Data\Intuit\Entitlement Client\v6.0
  • C:\Program Data\Intuit\Entitlement Client\v5
  • C:\Program Data\Intuit\Entitlement Client\v3
  • C:\Program Data\Intuit\Entitlement Client
  • C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
  • C:\Program Data\COMMON FILES\INTUIT
  • C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

               4. On the Security tab, select Everyone.
               5. If everyone is not listed in Group or User Name box, select Add and type in Everyone, then choose OK.
               6. Select Full Control, then select Apply and OK.

 

I've got you an article for your reference: Set up Folder and Windows Access Permissions to Share Company Files.

 

But if you're trying to move your QuickBooks Desktop in another computer, you can read through this article for detailed steps and information: Move to or Reinstall QuickBooks Desktop in Another Computer.

 

Feel free to leave a comment below if you're referring something else or if you have any other questions. Have a good day!

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