Like previous years i bought turbo tax 19 home and business but having trouble installing it

Good day, @ameinc1. 

Thank you for reaching out to the Community. 

I recommend contacting directly Turbo Tax Support to determine what caused the problem with installing it.  

Also, you can check these articles for future reference:  

• Send your info to TurboTax if your QuickBooks Self-Employed account is different from your TurboTax ... 

• What is TurboTax Live? 

 If you have any other questions, I'd be glad to help them. Thank you and take care.