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Mac Desktop App for QBO hijacks the keyboard from other apps

I love the Mac Desktop app for QBO except for one thing: if it’s running in the background, and I type a shortcut keystroke in another app that QBO recognizes, QBO hijacks the keystroke and comes to the front.

 

For example, Adobe InDesign uses command-option-I to show/hide hidden characters in text. I use it often enough that my fingers know it without me having to think about it. But if the QBO app is in the background, it brings itself to the front and starts a new invoice.

 

How can I stop QBO from listening to my keystrokes in other applications?

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QuickBooks Team

Mac Desktop App for QBO hijacks the keyboard from other apps

Hello there, Menlha RT.

 

You can change the settings in your Mac, for this, I suggest contacting MAC support team to help you manipulate on the tools. 

 

Let me know how it goes with them. Have a good one.

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