Hey Morgan B, how's it feel to work for a company that a LARGE part of your user base HATES right now? Your Company-line answers are a bunch of B*** and Everyone sees right thru it. Online/Cloud-Based storage has gotten so much cheaper over the years, but QB prices have gone up 50% over just a couple of years already, and now this?!? Certainly QB's joke of a Customer Service Dept, can't be the reason they need more money.... hmmm must be something else, they call it Greed. I won't stand for this, I will be leaving QB as soon as I possibly can.
Goodbye & Get Lost.
you have got to be joking! Your response is insulting to bookkeepers. The number of accounts in the coa in no way implies complexity. Essentially you have sold a product and are forcing us to now leave it or pay more. We should at least be grand fathered in!!!
you have got to be joking! Your response is insulting to bookkeepers. The number of accounts in the coa in no way implies complexity. Essentially you have sold a product and are forcing us to now leave it or pay more. We should at least be grand fathered in!!! And there is no way your 5% is correct!
you have got to be joking! Your response is insulting to bookkeepers. The number of accounts in the coa in no way implies complexity. Essentially you have sold a product and are forcing us to now leave it or pay more. We should at least be grand fathered in!!! And there is no way your 5% number is accurate.
I have diligently worked with Clients to effectively decrease the number of COA and classes in their QBO files. Except that now when reviewing historical reports, those deactivated accounts/classes say '(deleted)'. The simple word 'deleted' activates an alarm to the Client as they believe something is wrong. To layer onto usage limits, the constant marketing ad pop-ups! The attached demonstrates how much workable space this pop-ups takes over. Listen, my Clients pay a subscription and I pay a monthly fee of $55 to Intuit for being a Pro-Advisor. Please stop with the distractions as we need to focus that time on fighting the Artificial Intelligence steering Clients to incorrect conclusions when using Bank Feeds.
Oops... one more thing. It would be tremendously helpful if I mark a chart of account number as inactive that the software not override me. None of my Clients will ever use an account called Unapplied Cash Bill Payment Expense. If this account is designed to support a background process, then, it should not be included in the usage limits.
Thanks for listening QB community.
I don't have a scout troop, but I have three small businesses that I was using QBO for (3x the monthly fee because QBO only allows one business per account). Now my rates are going to be tripled because I was using the features provided with my QBO. I don't think this is a 5% of the population problem. If you give us features, we will use them. Now I am struggling to figure out what platform I can move my three business to that won't charge as much. I absolutely can't afford to cover $450 a month for accounting software. I agree with most of the other posts that this is ridiculous. I feel swindled.
I said it time and time again, QBO is simply Intuit's way of collecting more money as well as creating a new generation of people without a clue. QBO has got to be the most inefficient tool I've seen in all my years going back to 1990. The only clients I allow to go to QBO are the ones who simply have to be all over the country or world and need access to all their information without having to worry about what PC the software or data is stored on. However, for efficiency of data entry, as well as features you can count on over and over again, without having to research why something changed in the blink of an eye, QBD is the way to go. Heck, I'm still using 2004 and 2008 for some clients but am also using 2012, 2103, 2015, 2016, 2017 and 2018. They all beat QBO hands down!
All of this "Cloud" based frenzy is simply nonsense when it comes to getting work done as efficiently as possible. Intuit has taken what is already a "taxing" job and has simply made a stressful day into a nightmare! Everyone I know says it; they wake up wondering what they will run into today with either Windows 10 wanting to upgrade or Intuit wanting to make changes in their user agreement. It seems a bookkeeper these days now needs a 4 year degree in computer science, a 4 year degree in business law as well as a 4 year degree in software engineering! When I ask a $10 to $15 per hour bookkeeper to get a checkbook reconciled on Monday, the last thing I want to hear is, "I got it done - but it took me until Friday". What used to be a few hour job has now turned into a project! Switching back and forth between screens and or Tabs in Windows - WOW - what a joke! I just can't get into this right now. All I can say is, stick to the desktop versions and if they give you headaches, then switch to a different software package. Better yet, buy a journal pad. Heck, one of my customers is so afraid of QBO, she actually keeps a handwritten register - UNBELIEVABLE! She simply has no faith in QBO and feels stuck with this package. Unfortunately, she doesn't have the time nor the budget to switch back to QBD or another version. It is so sad...