While resolving some network issues our QB POS inadvertently began saving to QB Company Files on our POS Server instead of our financial backoffice Company Files on the QB Server. We did not see that it was saving it to the wrong location right away, so there is a substantial amount of data in the wrong Company Files. All are for the same company, but I need to merge the info from the POS Server to the QB Server all on the same network. I can access the information by going to Restore, but then I am limited to only the info on the POS Server. I need it combined. Any help would be appreciated. Thanks!
Thank you for joining us here in the QuickBooks Community. I can help you find a workaround to get this resolved.
If the POS data was saved in a wrong location during the financial exchange process, @Revscott is correct that the company files are linked rationally. Instead of merging the files, we can use the function in Financial Center in POS that allows you to send selected transactions over to the correct company file of Quickbooks.
In QuickBooks Desktop Point of Sale, select Financial.
Select Financial center.
Click Show Advanced Options.
Click Recover Data Now.
Enter the date range that was covered by the original financial exchange.