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Merging Company Files

While resolving some network issues our QB POS inadvertently began saving to QB Company Files on our POS Server instead of our financial backoffice Company Files on the QB Server. We did not see that it was saving it to the wrong location right away, so there is a substantial amount of data in the wrong Company Files. All are for the same company, but I need to merge the info from the POS Server to the QB Server all on the same network. I can access the information by going to Restore, but then I am limited to only the info on the POS Server. I need it combined. Any help would be appreciated. Thanks!
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Best answer 10-23-2018

Accepted Solutions
Established Community Backer *

Re: Merging Company Files

Company files cannot be merged.

If POS has sent data to incorrect copies of the company files, you can have POS send to the correct file by linking to the correct file and using the Recover QuickBooks function.

But company files are linked relational databases and you can't merge them.

View solution in original post

2 Comments
Established Community Backer *

Re: Merging Company Files

Company files cannot be merged.

If POS has sent data to incorrect copies of the company files, you can have POS send to the correct file by linking to the correct file and using the Recover QuickBooks function.

But company files are linked relational databases and you can't merge them.

View solution in original post

Moderator

Re: Merging Company Files

Hello there, @Homematterst.

 

Thank you for joining us here in the QuickBooks Community. I can help you find a workaround to get this resolved.

 

If the POS data was saved in a wrong location during the financial exchange process, @Revscott is correct that the company files are linked rationally.
Instead of merging the files, we can use the function in Financial Center in POS that allows you to send selected transactions over to the correct company file of Quickbooks.

 

Here's how:

  1. In QuickBooks Desktop Point of Sale, select Financial.
  2. Select Financial center.
  3. Click Show Advanced Options.
  4. Click Recover Data Now.
  5. Click Continue.
  6. Enter the date range that was covered by the original financial exchange.
  7. Type Yes in the confirmation window.
  8. Click Continue.

For more information and detailed steps about sending the transactions to QuickBooks Desktop, you can also check this article: Point of Sale transactions are missing in QuickBooks Desktop after a financial exchange.

 

For additional help, you can also reach out to our phone support. They have everything needed to help you further.

 

You can reach them through this link: Which Payments product do you need help with?

 

If you've any other questions about transferring the data from QB POS to QuickBooks Desktop, drop me a comment below. I'll be happy to help you out. Have a great day.

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