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edgar5943
Level 1

Message an agent

 
5 Comments 5
JenoP
QuickBooks Team

Message an agent

I'll help you get a chart support agent to help with your concern, edgar5943.

 

Although, I want to ask if can tell us what type of help do you need? We have a number of available Community articles or quick guides that can might help while waiting for a chat agent. I just need a little more information so I can share them with you.

 

Our Getting Started Guide articles can also be accessed from this link: https://quickbooks.intuit.com/learn-support/en-us/get-started/07?product=QuickBooks%20Self-Employed.

 

Lastly, these steps will also guide you on how to reach out to one of our chat support agents for QBSE: 

 

  1. Click Assistant in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Enter the same keyword (Talk to a human) when prompted. 
  4. Click I still need a human.
  5. Click the Message an agent option.

Please reply below if you'd like to share details about your concern. I'll get back here to make sure it's taken care of. 

Heidi40
Level 1

Message an agent

need assistance with correcting an issue with my file.  need to send a copy to accountant

 

Nick_M
QuickBooks Team

Message an agent

Hello, Heidi. 

 

If you would like to speak to a live agent like Edgar asked above. go ahead and follow the steps presented by my colleague @JenoP

 

Following those steps will connecting you with a live agent who you can chat directing with in private to solve whatever issue you're experiencing. 

 

If you have any other questions or concerns, feel free to reach out here. 

Bee Teng
Level 1

Message an agent

Hi I need technical support on quickbooks desktop premium edition 2020, who can help me

 

JasroV
QuickBooks Team

Message an agent

I'll be delighted to help you with your concern, Bee Teng.

 

Can you share with me more details about it? This way, I can gather some information and provide you the best fix for it. Any additional insights are appreciated.

 

If you still wish to contact our support team, you can reach out to them through these steps:

 

  1. Go to the Help menu in your QuickBooks Desktop (QBDT).
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter a brief description of your issue, then select Let's talk, and then choose a way to connect with them.

 

You can also check this link for more details and review their Support hours to know when agents are available: Contact QuickBooks Desktop support.

 

In case you need to learn some tips on how to personalize your invoice, feel free to utilize this article for reference: Use and customize form templates.

 

You always have my attention whenever you need assistance running your QuickBooks. I'll be more than happy to help you out. 

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