You came to the right place for help with QuickBooks. I'm here to provide some information about unapplied cash payments in QuickBooks.
This account is created by QuickBooks for proper tax reporting once you migrate from QuickBooks Desktop to QuickBooks Online. Unapplied Cash Payment Income is for payments that were not applied on invoices, while Unapplied Cash Payment Expense is for bills payment.
The following steps will help you resolve Unapplied Cash Payment Income on your Profit and Loss report.
Step 1; Run the Open Invoices report:
From the left menu, select Reports.
In the Find report by name field, enter Open Invoices.
Set the report period, then select Run report.
In the Transaction Type column, locate a transaction listed as a Payment.