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Established Community Backer ***

If you click on the desktop you bring the Mac's "Finder"...

If you click on the desktop you bring the Mac's "Finder" application to the front. When that happens the toolbar hides. If you click on QuickBooks icon in your dock (typically at the bottom of the screen) then you'll bring QUickBooks back to the front and the toolbar will show again.  The toolbar (in 2013) only shows when QuickBooks is frontmost. It is one of the things we changed in later versions - people coming from Windows computers aren't familiar with this behavior as its more of a Mac thing.
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Worked for me.  Thank you Viviane.

Worked for me.  Thank you Viviane.
QuickBooks Team

Re: Worked for me.  Thank you Viviane.

Hi there, @dpalmer1.

 

I appreciate you getting back to us. I'm glad that you found the response helpful. Please know that the Community is always here if there's anything else you need regarding QuickBooks. 

 

Wishing you and your business continued success!

 

Not applicable

Re: I also have this problem, it disappears or a little bit o...

It is enough to drive a person insane! Why would QB assume users would be happy to have the toolbar down the left side?  It creates so much more screen clutter.  Sometimes, logging off and then logging back in (as opposed to just closing QB and reopening if you have the "keep user logged in" setting checked) brings the top toolbar back, but I'm not sure if that's a coincidence. And what a colossal waste of time! I am in and out of 8 or 9 other QB files all day, and it never seems to  happen to more than one at a time if that helps anyone.

QuickBooks Team

Re: I also have this problem, it disappears or a little bit o...

Hello, @sscantlay.

 

Allow me to help share additional information about the toolbar in QuickBooks.

 

If you're using QuickBooks Desktop for Mac, Mac toolbar will always show at the top of the screen. However, if the icon bar is missing, you can try closing the toolbar and then reopen it. In addition, you may also follow the workarounds or steps provided above.

 

On the other hand, if you're using QuickBooks Desktop for Windows, you have the option to hide the icon bar or show the icon bar at the left or at the top of the QuickBooks homepage by clicking the View menu.

 

On the other hand, to learn more about customizing QuickBooks icon bar, you can read this article: Customize Your QuickBooks Icon Bar.

 

Stay in touch if you have any other questions about QuickBooks toolbar or icon bar, I'll be always here to help you. Have a great day ahead!

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