cancel
Showing results for 
Search instead for 
Did you mean: 
IntuitBrooks
Level 9

Missing Icon Bar - QuickBooks 2013

If you click on the desktop you bring the Mac's "Finder" application to the front. When that happens the toolbar hides. If you click on QuickBooks icon in your dock (typically at the bottom of the screen) then you'll bring QUickBooks back to the front and the toolbar will show again.  The toolbar (in 2013) only shows when QuickBooks is frontmost. It is one of the things we changed in later versions - people coming from Windows computers aren't familiar with this behavior as its more of a Mac thing.
dpalmer1
Level 1

Missing Icon Bar - QuickBooks 2013

Worked for me.  Thank you Viviane.
BettyJaneB
QuickBooks Team

Missing Icon Bar - QuickBooks 2013

Hi there, @dpalmer1.

 

I appreciate you getting back to us. I'm glad that you found the response helpful. Please know that the Community is always here if there's anything else you need regarding QuickBooks. 

 

Wishing you and your business continued success!

 

sscantlay
Level 1

Missing Icon Bar - QuickBooks 2013

It is enough to drive a person insane! Why would QB assume users would be happy to have the toolbar down the left side?  It creates so much more screen clutter.  Sometimes, logging off and then logging back in (as opposed to just closing QB and reopening if you have the "keep user logged in" setting checked) brings the top toolbar back, but I'm not sure if that's a coincidence. And what a colossal waste of time! I am in and out of 8 or 9 other QB files all day, and it never seems to  happen to more than one at a time if that helps anyone.

Angelyn_T
QuickBooks Team

Missing Icon Bar - QuickBooks 2013

Hello, @sscantlay.

 

Allow me to help share additional information about the toolbar in QuickBooks.

 

If you're using QuickBooks Desktop for Mac, Mac toolbar will always show at the top of the screen. However, if the icon bar is missing, you can try closing the toolbar and then reopen it. In addition, you may also follow the workarounds or steps provided above.

 

On the other hand, if you're using QuickBooks Desktop for Windows, you have the option to hide the icon bar or show the icon bar at the left or at the top of the QuickBooks homepage by clicking the View menu.

 

On the other hand, to learn more about customizing QuickBooks icon bar, you can read this article: Customize Your QuickBooks Icon Bar.

 

Stay in touch if you have any other questions about QuickBooks toolbar or icon bar, I'll be always here to help you. Have a great day ahead!

cnduktr1
Level 1

Missing Icon Bar - QuickBooks 2013

Brilliant! This problem persists even with 2019 Pro. Unchecking and then rechecking that box fixed it immediately.

Need to get in touch?

Contact us