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jvanlanduyt
Level 2

Moved desktop version always asking for USB

My client wanted to move their desktop version from one computer to another. I had her download QB onto new desktop, back up info onto USB drive and restore her backup. However, now every time she goes to enter anything in QB it wants her USB drive. How do we stop that? Will registering QB again change it to where she would only need to use the USB for backups?

Solved
Best answer September 27, 2021

Best Answers
LollyNino_C
QuickBooks Team

Moved desktop version always asking for USB

Hello there, @jvanlanduyt.

 

I appreciate you sharing with us the details about your concern. Let me help you to adjust your backup settings.

 

You can change your current backup settings so that it will not default to USB. 

 

Here's how: 

  1. Select the File and hover over Back up Company. Then select Create Local Backup.
  2. Select Options.
    Change
  3. Make your changes and select OK.

For more insights on how to back up your accounting data, check this article: Back up your QuickBooks Desktop company file.

 

Here's an article that gives a little more information about backups: Create or restore backup files in QuickBooks Desktop.

 

Additionally, you can also check out this article on how to restore your company file. This file has a .qbb extension at the end of the file name.

 

Please don't hesitate to tag me in your comment if you have any other questions about your backup settings. I'll be sure to get back to you. Have a good one!

View solution in original post

3 Comments 3
LollyNino_C
QuickBooks Team

Moved desktop version always asking for USB

Hello there, @jvanlanduyt.

 

I appreciate you sharing with us the details about your concern. Let me help you to adjust your backup settings.

 

You can change your current backup settings so that it will not default to USB. 

 

Here's how: 

  1. Select the File and hover over Back up Company. Then select Create Local Backup.
  2. Select Options.
    Change
  3. Make your changes and select OK.

For more insights on how to back up your accounting data, check this article: Back up your QuickBooks Desktop company file.

 

Here's an article that gives a little more information about backups: Create or restore backup files in QuickBooks Desktop.

 

Additionally, you can also check out this article on how to restore your company file. This file has a .qbb extension at the end of the file name.

 

Please don't hesitate to tag me in your comment if you have any other questions about your backup settings. I'll be sure to get back to you. Have a good one!

View solution in original post

jvanlanduyt
Level 2

Moved desktop version always asking for USB

So, then the next time my client goes to actually back up their file they'd then just click on the dot to chose a local backup? This won't happen again once they save a back up to their USB?

 

Thank you for your advice.

AlexV
QuickBooks Team

Moved desktop version always asking for USB

Hi jvanlanduyt!

 

Thanks for the reply. Let me join this thread so I can further assist you with the backup file.

 

If the backup file you restore is in an external device like a USB, make sure to transfer it first to the local hard drive. You can find the steps here: Move your company files to another computer. Once done, you can restore it again. 

  1. Go to the File menu, select Open or Restore Company.
  2. Select Restore a backup copy and then Next.
  3. Choose Local Backup and then Next.
  4. Browse your computer for your backup company file. Select a folder to decide where to save your restored company file. Then select Open.
  5. Tap Save.

 

Also, the steps shared by LollyNino_C will change the backup settings. Make sure not to set it to an external device so it won't ask for one when creating a backup. You can review this article on how to set up the backup settings: Back up your QuickBooks Desktop company file.

 

Comment again here if you need more help. Take care!

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