Hi, I have download and installed QB Easy Start 2011-12 (new laptop has no disc drive) I can't get the software to talk to the internet When I try to activate QB, and click 'next' it tell me the QB will launch a web browser, I click 'ok' but it fails to open a browser.
I have my original licence key which is current and is different to the number I get when I go into 'My Licence Information' on the new machine.
Any ideas on how to update the licence number to the correct current one, and or activate QB on my new machine?
QuickBooks 2011 was already retired. We can't guarantee that it will still work when transferred to a new computer due to the updates in the new computer systems. However, you can still reach out to our Support so they can help you activate it using a validation code.
Click on Help.
Choose QuickBooks Desktop Help.
Choose Contact us.
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