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ble55
Level 1
posted
‎March 23, 2020 06:42 AM
last updated ‎March 23, 2020 6:42 AM

Multi User Mode Error for Quick Books Accountant 2020

We recently upgraded from Quickbooks Premier 2018 to Quickbooks Desktop Accountant 2020. On the previous installation, multi-user mode worked just fine, with the newer installation, we keep getting error H202 when we try to switch to multi-user mode.

 

The company file seats on a windows server 2012 server and it's shared with the users, the share permissions have not been altered. I tried running the QuickBooks file doctor utility but it still hasn't fixed the issue. We have 6 licenses, but we can only use 5 because one has been reserved for another user. We have installed Quickbooks Desktop Accountant 2020 on 5 five client workstations.

 

Initially, we would fix this error by scanning the file using the Quickbooks Database Server Manager 2018 utility. How can we do the same with Quickbooks Desktop Accountant 2020.

 

Thank you

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1 Comment 1
Rejeil_O
QuickBooks Team
QuickBooks Team
‎March 23, 2020 11:19 AM

Multi User Mode Error for Quick Books Accountant 2020

I made a few corrections, you can use this: The error H202 in QuickBooks occurs when one of the workstations is unable to reach the computer's server during the multi-user session. Here are a few possible reasons with the connection interruption:

  • A problem with the QuickBooks Database Server Manager.
  • Invalid Hosting and Domain Name Settings (DNS) configuration.
  • Firewall blocking QuickBooks and its server.
  • The host or server's IP address is not available for QuickBooks Desktop.
  • QBCFMonitor or QuickBooksDBXX is unresponsive.
  • Damaged or corrupted ND file.

Check out the steps in this article resolve the error: How to fix Error H202 and H505. If you keep getting the same problem, I recommend contacting our Technical Support Team for further help. They can provide additional troubleshooting and diagnosis to fix the error. Here's how to contact support:

  1. Go to the Help icon. 
  2. Choose QuickBooks Desktop Help. 
  3. Give a brief description of the problem you're having and press Continue. 
  4. Select the contact option that works best for you. 

If you have follow-up questions, feel free to leave a comment below. I would be happy to help you at any time. Have a wonderful day!

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