cancel
Showing results for 
Search instead for 
Did you mean: 
actionbuilds
Level 1

My Mobile app says my account does not include access to the online mobile app, how do I connect my QuickBooks to mobile app?

 
1 Comment 1
ChristieAnn
QuickBooks Team

My Mobile app says my account does not include access to the online mobile app, how do I connect my QuickBooks to mobile app?

Hi there, actionbuilds.

 

I'll provide information on why the mobile app says your account does not include access to the online mobile app. And, how to connect or login your QuickBooks account to a mobile app.

 

It could be you downloaded the QuickBooks Online app instead of QuickBooks Self-Employed app. That's the reason you're getting the message that says your account does not include access to the online mobile app.

 

I suggest ensuring you download the QuickBooks Self-Employed (QBSE) app. You can install the app using the links below based on the device you're using:

 

 

Once done, log in using the same username and password you enter when accessing your QBSE account on the regular web browser. For more information, I've attached some articles you can use for some FAQs about the product and if you want to create or attach a receipt to a transaction:

 

 

Let me know if there's anything else you need help with. I'll be here to help you some more. Have a great day.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us