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Level 1

None of my rules are saving correctly. When I pick "amusement" as the category for Hulu, it saves as "cars & trucks". This error happens with each rule.

 
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Moderator

None of my rules are saving correctly. When I pick "amusement" as the category for Hulu, it saves as "cars & trucks". This error happens with each rule.

Let's get this working for you, keldins.

 

Though cache is component that helps browser's background processes, it can also cause issues when piled up. Hence, your QBSE is still remembering your previous rules applied to the transactions. We can do a few troubleshooting steps to get rid of any cache-related issues:

  1. Open a private browser and log in to your QBSE account. Private browser still uses but doesn't store cache.
  2. If the bank rules are applied correctly to the transactions, we can go back to your regular browser and clear the cache.
  3. You can also use other supported browsers as alternatives. Each of them uses different cache.

Let us know how this goes so we can assist you more. Additional details about the error would be much appreciated.

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