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Obtaining error message when trying to export data from Quickbooks Mac 2016 to Quickbooks onlineError:while fetching migration data from JSON fileError in processing data

 
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Moderator

Re: Obtaining error message when trying to export data from Quickbooks Mac 2016 to Quickbooks onl...

Thanks for reaching out in the Community, claudionavas.

 

I'm here to help you make in exporting your data.

 

To get this resolved, let's make sure your QuickBooks is updated to the latest release version. This will help improve program functionalities and fix issues with the software. Once done, try to export data again.

 

However, if error still persists, I'd recommend contacting our Customer Care support team. They have the specific tools to investigate this further for you. To contact them, here's how:

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contactus.
  2. Choose QuickBooks Mac Desktop.
  3. Select any topic, and under Here's how to connect with a QuickBooks expert about, click the Get Phone Number button. 

I'd appreciate if you can update me on how it goes. I'm always here to offer additional assistance. Have a wonderful day ahead.

Established Community Backer ***

Re: Obtaining error message when trying to export data from Quickbooks Mac 2016 to Quickbooks onlineError:while fetching migration data from JSON fileError in processing data

hi @claudionavas ,

You may try converting your file to 2020 and migrate it to QBO

https://http-download.intuit.com/http.intuit/Downloads/2020/Latest/QuickBooksMac2020Trial.dmg

 

Hope it helps.

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