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Hello there, @2045mytt-.
I appreciate you reaching out to us. Let me provide information to sort out this unexpected behavior.
The red number one means that there's a connection issue with your bank. To remove this, you'll need to update your bank account sign-in information.
4.Tap Save and connect.
5. Click I'm done, Let's go! once you see the confirmation message.
Here's an article for your reference: How to Update your Bank Account Sign-in Information.
Also, I'm adding our banking page in case you need tips and related articles in the future.
You can visit us here again if you have any other concerns about QuickBooks. I'm always here to help. Take good care.