Hi benj1,
Select the transactions to show the check marks, then you'll be able to click on the Printer icon. Let's also make sure that the Pop-up Blocker is turn off. This prevents you from printing PDF files from QuickBooks.
To turn it off in Chrome:
- Click the wrench icon on the browser toolbar.
- Click Settings.
- Click Show advanced settings.
- In the Privacy section, click the Content settings button.
- Either select Allow all sites to show pop-ups, or click Exceptions (or Manage Exceptions) to allow pop-ups from only our site by entering our domain name.
Here's an article for more details how to disable pop-up blockers on other browsers:
Disable or Turn Off Pop-Up Blockers.
You're always welcome to post other questions. We're happy to help.