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Outlook 2016 is not an email option from QuickBooks Pro 2015. Is Outlook 2016 supported?

I just upgraded Office from 2010 to 2016.

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Best answer 12-10-2018

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Hello billverry22, Thanks for reaching out to Community!...

Hello billverry22,

Thanks for reaching out to Community!

Microsoft Office 2016 is currently not compatible with QuickBooks Pro 2015. 

For more information on the software compatibility of QuickBooks Pro 2015, you may view this article:

https://community.intuit.com/articles/1021433-system-requirements-for-quickbooks-2015-and-enterprise...

Please let me know if you have any other concerns.

View solution in original post

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Hello billverry22, Thanks for reaching out to Community!...

Hello billverry22,

Thanks for reaching out to Community!

Microsoft Office 2016 is currently not compatible with QuickBooks Pro 2015. 

For more information on the software compatibility of QuickBooks Pro 2015, you may view this article:

https://community.intuit.com/articles/1021433-system-requirements-for-quickbooks-2015-and-enterprise...

Please let me know if you have any other concerns.

View solution in original post

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Thank you for the rapid response Cheyann!

Thank you for the rapid response Cheyann!
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I had a similar problem at a clients office, downgrading...

I had a similar problem at a clients office, downgrading from office 64bit to Office 32bit solved the issue,   note this was tested and worked on 5 distinct machines.
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Thank you for that advice! Unfortunately, I have found th...

Thank you for that advice! Unfortunately, I have found that 64bit Office to be a bit faster so I would prefer not to 'downgrade'. Odd that the 32bit version would solve this. I'll live with this inconvenience unless or until it becomes too inconvenient. ;-) Thanks again!
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Does anyone know if Quickbooks has fixed this compatibili...

Does anyone know if Quickbooks has fixed this compatibility problem? I would like to upgrade to Outlook 2016 but I need to be able to email invoices.
Established Community Backer ***

"I have found that 64bit Office to be a bit faster so I w...

"I have found that 64bit Office to be a bit faster so I would prefer not to 'downgrade'. Odd that the 32bit version would solve this"

MicroSoft Office support articles specify that there likely will be third-party integration problems when installing Office as 64-bit.


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