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Let me provide some insights about syncing PayPal account in QuickBooks Online, @acctg2.
There are a few possible reasons why PayPal is not syncing to QuickBooks Online:
Let's make sure you can log in to your bank's website. Then, do the manual update by following these steps:
Once updated, check if there are new transactions added. If you get an error, you can try searching for the specific error message in the search field located at the top of the page.
Also, you can manually download the bank transactions using the Web Connect feature by following the steps in this article: How to upload more than 90 days of bank transactions.
If you have additional questions related to your QuickBooks product, please don't hesitate to reach out. Wishing you all the best.