May I know what specific help you need with your account? You can share your concerns with me here, and I'll make sure to address them right away.
We have updated our customer support options, so we're unable to give you a callback here in the Community. However, you can request it through the Help menu in your account.
Go to the Help menu.
Select the Contact Us button or type your concern in the search box to get related articles.
Choose the Get a callback button.
Enter all the needed information.
Click Confirm my call.
I've attached a screenshot below for your reference.
Once done, one of our representatives will contact you through the phone number you've provided.
I want to make sure somebody from our support team will respond to your request. Kindly refer to this article for the different types of support we offer at Intuit and its availability: Support hours and types. It also contains important reminders about occasional downtime in the Footnotes section.
I'm also adding the link where you can find articles about QBO's common questions: Help articles. It contains topics such as banking, account management, payments, and accounting to name a few.
Please let me know if you have other concerns. I'm just around to help.