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ProAdvisor Exam 'Retry Section' Couldn't see

I already tried using a different browser (Google Chrome or Mozilla Firefox) to fix issues. and also tried using an incognito window. But couldn't see "retry section' to attempt for the 2nd time which was not passed (Section 6: Preparing clients’ books).

1 Comment
QuickBooks Team

Re: ProAdvisor Exam 'Retry Section' Couldn't see

Hello mosaraf-acca, 

 

Thanks for performing the browser troubleshooting steps in fixing the unusual behavior. Since you got the same thing, I recommend contacting our customer support team to further investigate your concern. 

 

Here's how: 

  1. At the upper-right corner, click Help that's indicated with a question mark. 
  2. From the prompt, select Contact us
  3. Enter your concern with regards to the missing retry option, then, click Continue
  4. You can either Start a chat or Get our phone number

Reach out to the Community space if you need more help. 

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