Hi Just bought the QB 2019 Cd for my new desktop. I started the install but Installing green bar did not progress at all . So I stopped the program in the task manager and restarted the process but still no progress how does an install take ? It is stuck at Status: updating component registration for about 10 mins now.
If you don't have any of these situations, but still getting the same issue, I'd recommend doing a clean installation. This allows QuickBooks to create a new folder to replace broken installation files. Let me guide you on how to do that:
I have been writing all evening. Now have a personal email account open:
<[email address removed]> to receive guidance on how to retrieve old QB12 Enterprise backup files to open into new QB19 Desktop Pro just installed on new computer. When the new program suggested using the pull-down Utilities menu to rebuild data, I could not "find" the old backup files to open. When I finally found them, I did not have the Utilities command available. I'm really in a jam !