QB on line. I am unable to print deposit slips. Have been trying for 3 days. Print comes up but the pdf does not appear even when I click on display pdf. can anyone help?
I can give you some troubleshooting tips that will resolve this issue, vvrotary.
It could be that the pop-up blocker in your browser has been enabled that's why the PDF does not appear even when you click on Display PDF. To fix this, we'll have to disable your pop-up blocker. I'll guide you how.
If you're using Mozilla Firefox:
Select the Menu, then choose Options.
Click the Content tab.
Go to the Pop-Ups section and uncheck the box or select the Exceptions button and add qbo.intuit.com as an exception.
Select Save Changes.
Once adjusted, log out, close Firefox, reopen it and log back in.
If you're using Google Chrome:
Open Chrome. Select More then Settings.
Under Privacy and security, choose Content settings.
Select Pop-ups and redirects.
Toggle the setting to Allowed or Blocked.
In case, you prefer to keep pop-ups blocked, we can add an exception for QuickBooks Online instead. Here's how: