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museummuse19147
Level 1

QB Pro 2015 re-install error message 3371 status code -1

Someone, PLEASE, help. I have followed EVERY note that is here written about renaming and fixing qbregistration.dat file, the MSXML 6.0 repair and fix, restarting, running diagnostic and it STILL is not opening QB2015Pro on Win10.  (which IS supposed to accommodate, right??)  The error code relates back to a damaged MSXML issue that doesn't exist, as ALL instructions were followed to the letter to ensure all would be well. I have ALSO restarted the machine and reinstall QB from both the online dwnld AND the disk at least 5 times. Please, HELP! Thank you!

 

1 Comment
Catherine_B
QuickBooks Team

QB Pro 2015 re-install error message 3371 status code -1

I appreciate the steps you've followed, museummuse19147.

 

This error is usually caused by:

  • Outdated Windows operating system
  • A component or file needed by QuickBooks Desktop to run is damaged or missing
  • You are opening the file without saving it.

We have to make sure to have QB Pro 2015 at its latest release first for it to work with Windows 10. Then, make sure to re-install it using the new executable file which you can download from our website: QuickBooks Downloads.

 

You can also refer to these articles for more details: 

Let me how this worked. I'm here to assist you. 

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