Quickbooks 2016 Pro Update Woes

Among the various things you've tried, have you checked the Reset Update?  Go to Help; Update QuickBooks Desktop.  Click on the Update Now tab and then Check the box next to Reset Updates.

Then when you click on Get Updates QBs should download everything again.

The other thing you can try is to manually clean out the downloaded updates.  For QB2016 I believe you want to go to:

C:\ProgramData\Intuit\QuickBooks 2016\Components\DownloadQB26 

Assuming that is where you find DownloadQB26 on your computer, with QBs closed, rename that folder (e.g.  ...\DownloadQB26XX).  Then launch QBs and try the updates again.

Thank you, I have tried both of those ideas. I had no luck on either.

Thank you, Unfortunately no luck with either possibility.

Thanks for coming back to this thread, AlmliComm.

Since you’re still unable to update the software even after testing out the troubleshooting steps provided by @Pete_Mc, I recommend contacting us.

One of our Technical Support Specialists can use tools like screen sharing and double-check what’s causing the issue. To contact support, please follow these steps:

1. In your browser, enter this link: https://help.quickbooks.intuit.com/en_US/contactus.
2. Select QuickBooks Desktop.
3. Choose your QuickBooks for Windows version.
4. Choose the issue/topic.
5. Click the Get Phone Number button to see the support number.

Please let us know how it goes after contacting phone support. If you any other concerns or questions about QuickBooks, reach out to me directly. I'm happy to assist you further.

@AlmliComm

It should be noted that QB 2016 reaches end of life in 3 months = May 2019. Intuit has a 3-year lifecycle. That program is falling further and further behind compatibility with W10, since W10 gets updates at least twice a month.

QB 2019 has been out for over 6 months already; that means it still has More than 3-years life remaining. It was released for W10, not as something being updated over the years to try to stay compatible with W10.

There is no reason to struggle with QB 2016, now. It is time to move to QB 2019.