QB 2018 Premier Desktop with QBDSM installed on Windows Server 2016 box. The QuickBooksDB28 runs as a Service - does the QBDSM need to be running/open as well for users to login to QB? If yes, that means a user needs to logged in to the server with the QBDSM running?
Yes the DBSM needs to be running on whatever computer is acting as data host. Network users need to have R+W access to the QB data folder Whether that means they need to 'signin' to the server is your issue and will depend on your own setup - Its not a QB requirement
Thanks for the reply. So it appears you need to have both the service and the application running on the DB host. You can set the service to run under the Local System Account as suggested but I don't see a way to run the QBDMS without having a user logged on to the Host Server and starting the App. IMO, doing so defeats the purpose of having a Service that can be started automatically without log on. Of course it's my issue, I posted the question.
I appreciate you coming back to us for additional support. Allow me to step in this conversation and share more insights about hosting and QBDSM.
It only requires one data server. However, any computer can be a host where you can install your QuickBooks. Most likely, you're referring to the alternate hosting method. Just make sure to set up the multi-user network and hosting computer.
On the top menu, click File.
Click Host Multi-User Access.
Click Yes on the confirmation window.
For additional reference, you can check these articles:
I honesty dont know the service details - there seems to be a self generated 'user account' for the QB system. But I have found that the QB installer does usually complete the setup automatically if you follow the instructions and do the prep - both for workstations and data hosts.